I have found that midsized companies in the 8- to 150-employee range are able to get a lot of value out of the systems I have created especially for them, and I usually go on to integrate more of their processes into the system.

Operations managers and high-level administrators frequently have workflow-related issues on their radar, but not necessarily at the forefront of their daily activities. They often have an inkling that there is probably a more efficient way, but may not know where to start.

As businesses grow, they often find that "that spreadsheet that Jeannie keeps on her computer" is no longer a good way store and access information. By creating web-based applications with different authentication levels, information can be selectively shared company-wide, even if the company has several offices nationwide.

• Run periodic data imports for their web site or internal processes
• Dynamically map geographic data
• Create a template to dynamically convert data to Powerpoint presentations, PDFs, or some other document format
• Develop a public web site
• Develop an internal training program
• Develop a reporting system